OST 245 - Dental Office Management

3 Credit Hour(s)

This course introduces the organizational structures, professional issues, and major functions of management in a dental office. Topics include communication skills, telephone techniques, patient relations, clinical records, bookkeeping procedures, office equipment, and inventory management. Upon completion, students should be able to apply the concepts of management within a dental office.

Contact Hours: 4
Class Hours: 2
Lab Hours: 2
Prerequisite(s): State Prerequisite: OST 147