Services for Students

ACC Foundation

The ACC Foundation helps students who do not fully qualify for Federal Pell Grant assistance, but who would still struggle to pay for tuition, books and supplies. The ACC Foundation helps hundreds of students each year attend ACC through scholarships, special stipends, work study opportunities, and student emergency distress funds. In most cases, the Foundation requires students receiving aid to have a 2.0 grade point average and to be making reasonable progress toward a degree.

More information about the Foundation aid or scholarship applications can be found in the Financial Aid Office in the S-Building on the Carrington-Scott Campus.

Donations may be made by visiting www.accfoundation.com or by calling 336-506-4416

Student SupportCenter

The Student Support Center assists students in developing comprehensive skills to meet their life goals. Specific focus is placed on counseling referrals, success coaching, community resource connections, accessibility services, and student involvement/ leadership. The Center offers flexible hours to accommodate both day and evening students. Appointments are recommended.

Location: Room 233, Main Building

Bookstore

The Follett Bookstore on the Carrington-Scott Campus provides students with all required textbook materials, including textbook rental and RedShelf digital titles. The rental program option allows students to search rentable textbooks by title and course online at www.alamanceshop.com. All textbook rentals must be checked in by an associate inside the bookstore. A drop box is available outside the Bookstore for text rentals including step-by-step instructions.

A large selection of basic school supplies are available as well as art supplies, drafting kits, computer accessories and culinary supplies and uniforms. The store carries a selection of Alamance Community College clothing and gifts. Gift cards and a textbook buyback service are also available. Campus ID is required for buyback. Students who have their student ID, generated by ACC, may supply their ID as normal and must be present in order to sell back textbooks. Customers without a student ID must provide proof of campus affiliation or course enrollment.

Please note that financial aid for required books and supplies maybe used only in the ACC Bookstore, not Amazon.com or other sources. There are a few exceptions to this. Please check with your course instructor.

Payment can be made by cash, checks, Visa, MasterCard, Discover, and American Express. Students may purchase in the store or online. Questions concerning bookstore policies and/or procedures should be directed to the Bookstore manager or staff at 336-506-4156.

Financial Aid Use

Students using Financial Aid in-store are required to be present and provide their student ID, generated by ACC, when purchasing, returning and/or selling back their textbooks. Student signature is also required.

Credit Card Policy

All credit card purchases must be accompanied by the card, and the cardholder must be present at time of purchase. If the cardholder is not present or cannot be present, the bookstore’s website is available 24/7 at www.alamanceshop.com.

Call 336-506-4156 for more information or to purchase books by mail.

Career Services

ACC provides a wide range of resources and services to students in the process of (1) making career decisions, (2) developing job search skills, and/or (3) locating employment opportunities. These include career counseling, assessment testing, access to vacancy information, on-campus recruitment, and individual help with resume writing and interview preparation.

ACC maintains both an electronic and a physical job vacancy board, with local employment opportunities posted. Job descriptions and application information are available on the Job Vacancy Board on the second floor in the main building and on the website at www.alamancecc.edu/services-for-students-site/career-services/.

Counseling Services

On Campus

Confidential academic, personal, and career counseling services and referrals are available to all ACC students. Members of the counseling staff are generally available for appointments Monday-Thursday, 8 a.m.-5 p.m. and Friday, 8 a.m.-3 p.m. in the Student Support Center. Walkins are welcome but appointments are recommended. Confidential virtual counseling is avaiable free of charge to ACC students.

Call 336-506-4362 for more information.

Off Campus Personal Counseling/Therapy

Students can contact their mental health LME (local management entity), talk to their personal physicians, call the information center at a local hospital or refer to the directory under “counselors” in the local phone directory.

Off Campus Physical Health Issues or Problems

Students should contact their personal physician, consult the yellow pages for walk-in clinics, call the health center under the county’s listings in the white pages, or go to the emergency room at a local hospital.

Off Campus Spiritual Needs

Students should contact the church or synagogue of their choice and ask for a counseling appointment. Religious counseling centers are also listed in the directory of the phone book.

Off Campus Recreational Activities

Private fitness centers, county or city recreation departments and the YMCA/ YWCA are good contacts. Various support or interest groups may also be available through libraries, schools, hospitals, and business organizations.

Off Campus Career and Job Information

Students can consult the local NCWorks office. Large organizations will have Human Resource offices that post job listings. Colleges and universities have placement offices that list available positions. Employment agencies that hire for temporary positions are also a good way to see what is available in the job market.

Off Campus Legal Concerns

Check legal aid organizations (yellow pages), local attorneys, law enforcement personnel, or the District Attorney’s office.

Faculty Advising

Upon enrollment at Alamance Community College, each student is assigned a faculty advisor who will provide academic guidance throughout his/her program. It is the student’s responsibility to schedule an appointment with her/her advisor. Advisor contact information can be found in the student’s Watermark account on their Dashboard or in their Self-Service account under “Student Planning.” The academic advising process should involve a discussion of career and educational goals, as well as course selection and degree progress. Students can monitor their degree progress by using the “My Progress” area in Self-Service. The “My Progress” area is a tool, but it does not confirm graduation status. Students should meet to review their progress with their advisor each semester and confirm that they are meeting degree requirements for graduation. 

Financial Assistance

The public purpose of Financial Aid programs is to provide financial assistance to students who, without such aid, would be unable to attend college. Financial aid takes many forms, including federal, state and college grants; scholarships; loans; work-study employment; or a combination of these funding sources. It is the policy of Alamance Community College to make available to students both need and merit-based financial aid resources for which they are eligible in order to attend ACC. The following policies and resources are intended to provide guidance to students desirous of enrolling at the College.

The Financial Aid Office (FAO) is designated as the principal point of contact for information about, application for, verification and administration of financial aid resources at ACC. The FAO provides current information about how to apply for financial aid, the types of aid available, financial literacy, cost of attendance, and the administration of aid once verified and awarded.

A. Availability of Financial Aid: While ACC provides assistance and resources to all applicants, it is the responsibility of every student to apply for financial aid. On-line resources about the availability of financial aid by funding source are available from the following:

 1. Federal Assistance: U.S. Department of Education: www.studentaid.gov

           a. Federal Pell Grant (Title IV): The Pell Grant (FPELL) is a federal aid program based primarily on financial need. Students apply using the Free Application for Federal Student Aid (FAFSA) and are classified on an index of need. The amount of grant money to an individual varies based on federal government guidelines. Pell grants can be applied to the regular academic year or to the summer session.

           b. Federal Grants (Other): An example is the Supplemental Educational Opportunity Grant (SEOG). The SEOG grant is a supplemental grant to the Federal Pell Grant program with the same criteria as defined for Pell grants
           c. Federal Work Study: This financial aid award allows students to earn a portion of the cost of their education through supervised work at a specific job, according to an agreed-upon schedule, for a definite rate of pay per hour and a certain length of time. Students are not allowed to work during their regularly scheduled class hours.
Note: ACC has elected not to participate in Federal Loan Programs.

2. North Carolina Scholarship (Next NC Scholarship)
The Next NC Scholarship is a financial aid program that helps most North Carolinians from households making $80,000 or less pursue higher education by fully covering tuition and fees at any community college.

To receive the Next NC Scholarship, you must be:

            a. A North Carolina resident who is eligible for in-state tuition.
            b. A high school graduate (high school equivalency completers are eligible).
            c. From a household with an annual Adjusted Gross Income (AGI) of $80,000 or less.
            d. Enrolled in an eligible undergraduate curriculum program for the 2024-2025 academic year.

            e. Taking at least 6 credit hours per semester (part-time students will receive a partial award).
            f. Meeting the Satisfactory Academic Progress standards of the school you plan to attend.
            g. A student who has completed the 2024-2025 FAFSA, with a resulting Student Aid Index (SAI) at or below $7,500 (once complete, the financial aid office at the college/university you plan to attend will                        determine and confirm eligibility.

3. The Golden LEAF Community College Scholarship offers scholarships for students from qualifying counties who demonstrate financial need. Eligible students must be North Carolina residents and reside in a rural county that is tobacco-dependent, or economically distressed. Golden LEAF scholarships may offer up to $2,250 in annual aid for curriculum student and up to $1,850 in annual aid for workforce continuing education students.

To be eligible for a Golden LEAF Community College Scholarship, students must
            a. Be a North Carolina Resident.
            b. Demonstrate financial need.
            c. Reside in a rural county that is tobacco dependent, or economically distressed, as determined by the Golden LEAF Foundation. A scholarship recipient who resides in an eligible county upon initial award                  will retain eligibility and may be eligible for a renewal award as long as the student’s place of residence is within the state of North Carolina.

Eligible students may receive an award each year. Financial aid offices will determine their application procedures for making awards for subsequent terms. Selected students will be required to disclose all financial aid awards as dictated by college financial aid offices for award packaging. Golden LEAF Scholarships will not displace federal grants, e.g., Pell grants, for which the student may be eligible (may displace loan funds).

Curriculum Student Criteria:
Eligible students must:

              a. Be enrolled at least full-time for fall and spring; summer school students must be enrolled in at least 6 credit hours. Grants for less-than-full-time students should be prorated based on hours of        enrollment and pending availability of funds. Colleges should determine reasonable proration amounts.
              b. Demonstrate financial need as determined by completion of the FAFSA.
              c. Be a resident of North Carolina.
              d. Reside in a rural county that is tobacco-dependent, or economically distressed as determined by the Golden LEAF Foundation. (Please check with your financial aid office for Qualifying Counties 2024-2025.)

Workforce Continuing Education Student Eligibility:
Eligible students must:
              a. Be a resident of North Carolina.
              b. Reside in a qualifying Golden LEAF county.
              c. Be enrolled or enrolling in Workforce Continuing Education (WCE) pathways/courses offered for 96 hours or more and leading to a State or industry-recognized certificate.

4. North Carolina Longleaf Grant Program:

Scholarships: Federal, state, local, and ACC sources offer scholarships. They are awarded based on financial need, academic performance, and/or time of application. Some scholarships are open to all students while others are open to students in specific program areas; for example, business, machining, or nursing. Most scholarships require the completion of the FAFSA to establish financial need. The Alamance Community College Foundation awards several hundred scholarships each academic year.

5. College Resources:
More than 130 “named” scholarships are stewarded by the ACC Foundation. https://www.alamancecc.edu/how-to-pay/financial-aid/scholarships.php

B. Determining Eligibility for Financial Aid: Students must apply for financial aid online at www.studentaid.gov designating Alamance Community College “School Code” (005463). All federal and most state sources of financial aid require the completion of the FAFSA (Free Application for Federal Student Aid) to determine eligibility.

A partial list of possible eligibility criteria includes:

• A U.S. citizen or eligible non-citizen.
• Provide a valid social security number.
• Not in default on a Title IV student loan borrowed for attendance at any institution.
• Not owe a repayment on a Title IV grant received for attendance at any institution.
• Not be enrolled concurrently in an elementary or secondary school.
• Have a valid high school diploma or GED.
• Be enrolled or accepted for enrollment in an eligible program of study.
• Not be convicted of a federal or state drug offense while receiving Title IV funds.
• Maintain satisfactory academic progress.

For a complete list of criteria, contact the FAO.

6. Eligibility for Summer Pell grants can occur in two ways:

           a. In the event a Federal Pell grant recipient does not use his/her full award by attending full time both fall and spring semesters, any funds not used during the regular academic semesters can be applied to the summer session if the student meets the enrollment criteria.
           b.Federal Pell grant rules allow students to receive additional Pell grant funds to accelerate the completion of their program of study. A student qualifies by summer enrollment in a minimum of 6 credit hours in his/her major.

          c. Students unable to enroll for 6 or more credit hours in their majors should contact the FAO to learn about other potential sources of summer session funding.

Special circumstances: Income often changes due to loss of a job, loss of a family member, or divorce. A student whose income has significantly changed from the prior year may complete a “special circumstance form” which enables the FAO to calculate income using the most recent 12 months of income. More information is available from the FAO (336-506-4340).

Near Maximum Time Frame: Students near the maximum time frame for their primary program of study will be notified that they are close to the maximum period allowed for their program of study. If it is mathematically impossible for a student to graduate within the remaining credit hours, the student will no longer be eligible for federal or state aid. Students who can provide confirmation that they will complete the program of study within the remaining credit hours can retain their eligibility.

Maintaining eligibility for Financial Aid: Students must also maintain eligibility in order to continue to receive federal and state financial assistance beyond the initial award. Federal and state policies require students receiving financial aid to maintain “satisfactory academic progress” (SAP) standards as a condition of award. The ACC Financial Aid Office (FAO) strictly adheres to this policy. Under U.S. Department of Education rules, SAP has three qualitative and quantitative standards that students must adhere to and maintain in order to remain eligible:

            a. Qualitative Standard: Students must maintain a minimum cumulative 2.0 grade point average (GPA); and,
            b. Quantitative Standard: Students must also complete a minimum of 67 percent of all credit courses in which they enroll. Attempted hours versus completed hours are calculated to determine completion rate. Only grades of A, B, C, D, F, P, R, PA, PB, PC, or CE (Credit by Exam) are counted as earned hours. For maintaining financial aid eligibility, grades of I (Incomplete), WP, W, WF are not counted as credit hours earned, but they are counted as credit hours attempted. Credit hours are used in the determination of enrollment status; IE and WE grades are not calculated in the quantitative standard; and

           c. Maximum time frame: A financial aid recipient is given 150 percent of the credits needed to graduate from his/ her degree or diploma program. That is typically three years in a two-year degree program and two years in a diploma program to complete graduation requirements. In general, a maximum of about 105 attempted credit hours is allowed for an associate degree
program and a maximum of about 60 attempted credit hours is allowed for a diploma program.
           d. Near Maximum time frame: Students near their maximum time frame for their primary program of study will be notified that they are close to the maximum period allowed for their
program of study. If it is mathematically impossible for a student to graduate within the remaining credit hours, the student will no longer be eligible for federal and/or state aid. Students who can provide confirmation that they will complete the program of study within the remaining credit hours can retain their eligibility.

Alamance Community College also adheres to federal rules and standards regarding taking Developmental Education courses, audited courses, and course repeats in determining SAP. The College will evaluate the SAP for each student receiving financial aid on a semester-by-semester basis.

The FAO will assist students individually to maintain their financial aid eligibility. If however a student fails to meet any of the three SAP standards for two consecutive semesters, he/she will receive a notice that he/she is no longer eligible for any financial aid. No further financial aid will be awarded until the student corrects the academic progress deficiencies. A student has a right to appeal the suspension of financial aid only in cases where it is mathematically possible to achieve satisfactory SAP status prior to graduation. In order to initiate the appeal process, the student should submit a written appeal to the Financial Aid Office who will provide it to the SAP Appeals Committee. The written appeal should include:

• An academic plan, developed by consultation with a Student Success coach or academic advisor, indicating how the student will meet the SAP standards including minimum grade point average, minimum completion rate, and maximum time frame; and,
• Third party documentation (counselor, advisor, or medical reports, etc.) that demonstrates significant circumstances that precipitated a failure to meet the SAP standards.

The Director of Financial Aid or his/her designee will notify the student making the appeal of a decision by the SAP Appeals Committee by electronic and/or U.S. Mail notification. The final decision to reinstate rests with the Appeals Committee. If the SAP appeal is denied a student may “earn” future reinstatement, as long as he/she qualifies under the maximum time frame requirement, by taking classes and earning a minimum cumulative grade point average of 2.0 and achieving a minimum completion rate (67 percent) sufficient to meet the SAP standards. If the SAP appeal is approved, the student will be placed on a continuing probation until he/she regains satisfactory SAP compliance status. The student must comply with the academic plan standards listed on the continuing probation contract.

7. Amount of Financial Aid Award: The amount of financial aid the student applicant may receive is subject to multiple factors, such as the demonstrated financial need, number of credit hours attempted, availability of funds, and other considerations.

8. Credit Clock Conversion Policy: The following program at Alamance Community College does not have an associate degree component so the federal aid program regulations require the College to base the awards on a special calculation to determine Title IV credit hours for this program:

Dental Assisting
To receive the amount listed on a student’s award letter, he/she must be enrolled in 12 Title IV credit hours each semester for Federal aid and 15 Title IV credit hours each semester for North Carolina Community College state grants.

To determine Title IV credit hours, multiply the number of contact hours by 16 and divide by 30.

        Example: Registered for 14 credit hours and 15 contact hours
        (15 contact hours x 16) ÷ 30 = 8 Title IV hours

If a student is enrolled in the above diploma level program, the Federal Pell Grant will be prorated depending on the number of contact hours he/she is taking:

• 23-28 contact hours = student will receive 100% of the award
• 17-22 contact hours = student will receive 75% of the award
• 12-16 contact hours = student will receive 50% of the award
• Less than 12 contact hours = student will receive 25% of the award

9. Disbursement of Financial Aid: Awarding and disbursement of financial aid is a cooperative process between the Office of Financial Aid (FAO) and the Office of Business and Finance. The
FAO prepares, determines the amount of, and administers financial aid awards. The Office of Business and Finance disburses the payments. Specific and individual student information concerning satisfactory academic progress, financial eligibility, payment of financial aid, and refund of overpayment is available from the FAO and the Veterans coordinator.

           a. Title IV and State Aid Disbursement Policy: Federal Pell Grant and State Grant funds are available approximately 10 (ten) days prior to the beginning of each semester for educational expenses, including the payment of tuition, required fees and textbooks/supplies required for that academic term’s courses. Books can be charged against the student’s account at the Follett Bookstore on the Carrington-Scott Campus; or Supplies for the specific academic term’s courses can be obtained by student request for a voucher that can be applied to purchase scrubs at Uniform voucher that can be applied to purchase scrubs at Uniform Destination or to purchase welding supplies at several supply stores.

Federal and state financial aid awards in excess of educational expenses may generate a “financial aid refund.” This represents the dollar amount remaining after educational expenses have been deducted. Some types of financial aid may not qualify for a “financial aid refund.” Any remaining fund balance in excess of the academic term’s expenses will be disbursed approximately six weeks after the student’s semester begins, after enrollment is verified, and after balances are calculated. With respect to enrollment verification, class attendance throughout the semester and the number of credit hours enrolled determines the eligibility for a “financial aid refund.” Financial aid will be credited to a student’s account based upon the financial aid recalculation date for curriculum courses and the hours enrolled at that point, but not before. If a student increases or decreases his/her credit hours before the recalculation date, it will affect his/her financial aid award and potential refund. If a student adds credit hours after the financial aid recalculation date, financial aid will not be increased. To learn how the recalculation date is determined, visit https://www.alamancecc.edu/how-to-pay/financial-aid/refunds-and-return-of-title-iv/index.php

           b.Scholarship Disbursement Policy: The majority of ACC Foundation scholarship funds are awarded annually by July 31 for the coming academic year. Additional funds may be awarded after that date, subject to availability. ACC Foundation scholarships cover tuition and fees and in many cases cover required textbooks and supplies. In cases when the student has already paid his/her tuition prior to the award of the scholarship, the award may carry to the following semester. In cases where the student does not plan to be at ACC the following semester, a refund may be requested but is not guaranteed.

10. Repayment of Financial Aid: The award of financial aid enables students to access to higher education opportunities at Alamance Community College. Accompanying the award and acceptance of financial aid is a responsibility on behalf of the student to adhere to federal, state and college regulations and policies. Federal regulations assume that students earn financial aid
over the course of an academic term by attending classes. State regulations require adherence to the State Board of Community Colleges, North Carolina General Statute and third-party grantor policy, laws and conditions. Awards made by the ACC Foundation are often accompanied by academic performance requirements. Failure to abide by federal, state or college regulations and policies may result in not only the loss of the award, but also the repayment of funds by recipient to the awarding entity.

           a. Repayment and Recalculation of Title IV [Federal Pell Grant] Funds: As ACC is an institution that requires attendance-keeping for all courses, a student’s withdrawal date is either:

                 i. The date the student began the College’s withdrawal process (as described in the ACC catalog) or officially notified the College of intent to withdraw; or
                 ii. The student’s last date of attendance at a documented academically-related activity. ACC makes a determination of the amount of financial aid funds earned and unearned over the academic term by a student’s class attendance, and complies with federal financial aid regulations, as follows:

• No attendance (No Show): If a student awarded financial aid fails to attend any classes, the student is responsible for repaying all Federal Pell Grant funds received,
  including any portion thereof used for tuition, books and required fees.
• Withdrawal on or before Financial Aid “Freeze” Date:

​i. If a student awarded federal financial aid withdraws before attending classes, the student is responsible for repaying all Federal Pell Grant funds
received, including any portion thereof used for tuition, books and required
fees.
ii. If a student attends and withdraws from all classes before the Financial Aid freeze date, he/she earns a small portion of the Federal Pell Grant. The student is responsible for repaying the remaining Federal Pell Grant funds received, including any portion thereof that was used for tuition, books, and required fees.
iii. If a student attends and withdraws from one or more classes before the Financial Aid freeze date, but remains enrolled in one or more classes at the freeze date, the classes that are withdrawn before the Financial Aid recalculation date cannot be counted in the student’s enrollment for Federal Financial Aid awards.
iv. Courses added to a student’s enrollment after the student’s freeze date cannot be counted in the student’s enrollment for Federal Financial Aid awards.

           b. Course Adjustments After the Freeze Date:

              i. If a student attends classes but completely withdraws prior to the 60 percent point of the student’s academic term, the student is responsible for repaying a portion of Federal Pell Grant funds received. If the student receives course grades of F, WP, and/or Incompletes before the 60 percent point of the academic term, the student may have to repay any unearned financial aid funds that were disbursed. Students should consult the Financial Aid Office to determine their individual circumstances when withdrawing prior to the 60 percent point of their academic term.

              ii. The ACC Financial Aid Office will perform a calculation to determine the portion of federal funds earned and unearned, and the amount of the repayment required by the student and the College. The student will be responsible for the Return to Title IV portion of tuition that the College is required to return to the United States Department of Education (US DOE). Any balance that the student fails to repay shall remain on his/her account. A written communication will be sent to the student informing him/her of the required repayment amount. The student will be given 45 days to repay the “overpayment” amount to ACC. Failure to repay the amount owed will result in a referral to the US DOE for recovery. Repayments must be cleared prior to the receipt of any additional Title IV funds, and will restrict a student’s ability to re-enroll at ACC for a subsequent academic term.

            d. Withdrawal After the 60 Percent Point: If a student awarded federal financial aid withdraws after the 60 percent point of the academic term, the student is deemed to have earned 100 percent of the federal financial aid award. Therefore, no Return to Title IV funds will be required of the student.

11. Repayment and Recalculation of State Grants.

           a. Unofficial withdrawals or no earned academic credit: If a student does not officially withdraw during the academic term before or on the 35 percent point of the term, ACC will determine and document the last date of attendance, consistent with regulations for the return of Title IV funds. ACC will calculate any required return of State funds using the same methodology identified for an official withdrawal.

If ACC cannot document the last date of attendance, it will:

• Calculate any required return of State funds, noting that the last date of attendance cannot be determined.
• Calculate the refund using the 10 percent point in the semester as of the date of withdrawal (if ACC indicates that the last date of attendance or academic activity could not be established).

In all cases in which a student earns no academic credit for a term, ACC must determine whether the term was completed. If ACC determines that the student did not withdraw, but instead completed the courses and earned no academic credit, ACC is not required to return State funds. If ACC determines that the student unofficially withdrew, ACC will determine if any funds must be returned to State grants. Future disbursements of State aid are subject to Federal Title IV satisfactory academic progress determinations.

12. The priority order of repayment of state funds required by this policy, up to the maximum amount of funds disbursed from each program, will be:
i. The North Carolina National Guard Tuition Assistance Program
ii. All other State grant or scholarship programs.

13. Repayment to ACC Foundation: The repayment of student scholarships and financial aid to the Alamance Community College Foundation shall be made in compliance with policies adopted
by the Foundation, not inconsistent with policies adopted by the ACC Board of Trustees.

14. Lifetime Limits of Federal Financial Aid-Pell Grants: The U.S. DOE has established a “Lifetime Eligibility” maximum amount of Federal Pell Grant (FPG) funds that a student may
receive. The lifetime eligibility is limited to the equivalent of six (6) years. The maximum that a full- time student may receive each award year (July 1-June 30) is 150 percent (full time Fall, Spring Summer). Therefore, the lifetime eligibility of FPG funds that a student may receive is the equivalent of 600 percent.

Students are responsible for tracking the use of their lifetime eligibility maximum amount, whether they complete their studies at ACC or transfer to another community college or baccalaureate
degree granting institution.

The U.S. DOE has established an on-line tool for student use in monitoring and tracking the “Lifetime Eligibility Used” (LEU). Using their Federal Student Aid I.D., students can log in to: National Student Loan Data System to view their LEU status. If for example a student is eligible for 100 percent in an award year, but attends only one semester, he/she would have only used 50 percent. The NSLDS accumulates the percentage of eligibility used over the course of the student’s academic progression at any higher education institution.

Insurance

Accident insurance is available to cover the student while attending ACC. Students desiring this coverage may make payment during fall registration or at other times designated by the Business Office. This fee is not refundable. Insurance is mandatory for selected academic programs. All students enrolled in courses with shops or labs are strongly encouraged to take advantage of this insurance.

Library/Learning Resources Center

The Library is one area of a multi-media Learning Resources Center. The Center also includes the Scott Family Collection, Academic Support Center and the STEM Lab. The Learning Resources Center’s purpose is to support the College’s mission of providing comprehensive educational opportunities and promoting student academic success, as well as career and personal success.

The library provides a balanced collection of informational resources, relevant historical collections, and an open computer lab to support the College’s instructional programs.

The library includes several group study rooms, a quiet study room for individual study, and public computers with Internet access primarily used for course-related research. Wireless Internet is also available within the Library.

The library collection consists of approximately 24,000 titles of books and audiovisual material combined. NC LIVE and other selected electronic research databases are accessible through internet-capable public computers in the library. All library databases are accessed via the Library’s web page, then logging in with the Self Service username and password. Audiovisual equipment is available for use by faculty, staff, and civic organizations. Audiovisual services are provided to assist faculty and staff with classroom equipment. Additional Audiovisual services include circulating and assisting with video recording equipment, setting up and operating PA equipment, and circulating laptops to faculty, staff, and students with a documented need.

The library is open Monday through Thursday, 7:30 a.m. to 6:00 p.m.; Friday, 7:30 a.m. to 4:00 p.m. During the summer term, the library is open Monday through Thursday, 7:30 a.m. to 5:30 p.m. and Friday 7:30 a.m. to noon.

The purpose of the Scott Family Collection is to collect, maintain, preserve, and make available materials of historical value related to the history of the Scott Family. This affords researchers a view of Alamance County, N.C., and Southern history from the perspective of the individuals who lived in this area.

Call 336-506-4116 for more information.

Placement Testing Services

If students do not have a high school GPA, or if high school was completed abroad, then ACC uses guidelines and diagnostic placement tests approved by the North Carolina Community College System to determine whether students must take developmental mathematics and/or English courses prior to enrolling in many ACC courses.  

Appointments for testing, exemption policies, additional placement testing information, and resources for test preparation can be obtained on the ACC website or by contacting the Coordinator of Admissions/Recruitment at 336-506-4361.

Public Safety

The Carrington-Scott Campus has public safety officers on duty 24 hours a day. In an emergency ask any College employee for assistance or contact the College’s Information Desk and the assistant will call Public Safety.

EMERGENCIES:

4286 (if calling from an internal College telephone)
336-506-4286 (if calling from cell or external telephone)

Services for Students with Disabilities

Alamance Community College is invested in full compliance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 (ADA) and the ADA Amendments of 2008. The College ensures that policies, procedures, programs, activities and facilities are appropriately accessible to students. The College focuses on the student as an individual and works toward equal opportunity, full integration into the campus environment, physical accessibility, and the provision of reasonable accommodations, auxiliary aids and services to students.

Federal law prohibits the College from making pre-admission inquiries about disabilities. It is the responsibility of the student to self-disclose the disability to Disability Services, provide appropriate documentation and engage in an interactive process with the Coordinator of Disability Services. Students should contact the Disability Services office through the Student Success Center, Main Building, second floor. Students are strongly encouraged to begin the process at least 30 days prior to the start of the semester or course. Information provided by a student is voluntary and appropriate confidentiality is maintained.

Disabilities Services information can be accessed on the Disability Services Moodle site located on the College’s website at www.alamancecc.edu. An appointment with the Coordinator of Disability Services is required for accommodations and/ or services to begin. For questions or assistance, call 336-506-4130.

Standards of Progress for Veterans Benefits

Students receiving veteran benefits must conform to certain standards of progress and conduct:

1. Maintenance of satisfactory attendance
   1. If a student is dropped from class and not readmitted, the drop is reported to the United States Department of Veteran Affairs (USDVA) when the drop decreases training time. Public Law 116-315 Section 1019 (Overpayments to eligible persons or Veterans) requires schools and training providers to be financially responsible, instead of the student, for benefits paid directly to an educational institution for Post-9/11 GI Bill and other VA education programs. This applies to tuition and fee payments under the Post-9/11 GI Bill. This applies without consideration of whether the overpayment was the result of the willful or negligent reporting failure of the school and it applies even if the debt is due to the student dropping one or more classes. A total withdrawal will result in the termination of all benefits. Retroactive overpayments from the beginning date of the term will be charged to the student unless mitigating circumstances are established by the student and sent to the USDVA.
   2. Complete withdrawals for the last two previously enrolled semesters are considered unsatisfactory attendance. A student who completely withdraws for the last two previously enrolled semesters will not be recertified during the subsequent semester. Veteran benefits may be reinstated after attending one semester in a decertified status if satisfactory attendance is maintained.
   3. Appeals to the decertified status must be made in writing to the Associate Vice President of Student Success using the VA certification appeal form on the College’s website. The appeal must (1) include an explanation/ documentation regarding the mitigating circumstances that led to the complete withdrawals (2) include an action plan for success moving forward (3) be received at least one week prior to the start of the semester. A decision will be sent to the student in writing within three business days of the appeal.
2. Maintenance of satisfactory academic progress
   1. Students must maintain satisfactory academic progress as defined by the College. At ACC, students in curriculum programs must achieve a cumulative GPA of 2.0 to be progressing toward/ eligible for graduation.
   2. A student who does not maintain a 2.0 cumulative GPA for two consecutive semesters will not be recertified for veteran benefits until satisfactory academic progress is achieved.
   3. Appeals to the decertified status from unsatisfactory progress must be made in writing to the Associate Vice President of Student Success using the VA certification appeal form on the College’s website. The appeal must (1) include an explanation/ documentation regarding the mitigating circumstances that lead to the unsatisfactory GPA (2) include an action plan for success moving forward (3) be received at least one week prior to the start of the semester. A decision will be sent to the student in writing within three business days of the appeal.
3. Maintenance of satisfactory conduct
   1. The USDVA will be notified if a student using veteran benefits is dismissed due to unsatisfactory conduct. In addition to any condition specified as a result of the dismissal, the student must meet with the Vice President of Student Success prior to reentering the College. Recertification for veteran benefits will occur upon recommendation by the Vice President of Student Success.

Hours for Veterans

Below are the number of hours required in a fall or spring semester to draw benefits for all eligible programs.

Technical and College Transfer Programs

USDVA payments are based on an individual’s classification according to his/her CREDIT HOURS per semester for all programs.

Note: during the summer term, 6 or more credit hours is the maximum recommended amount. 

Credit and contact hours earned in work-based learning courses may qualify for USDVA benefits.

Study Skills

Introductory college courses ACA 111 and ACA 122 are taught on a regular basis. In these courses students consider such topics as time management, values clarification, note taking, effective reading, taking exams and problem solving techniques. These are excellent courses for students of all ages. If you want to “learn to learn,” you should ask your academic advisor about these courses.

Contact the Academic Support Center at 336-506-4167 or the Writing Center (Room 354 Main) at 336-506-4190.

Transportation Services

Two public transit systems serve the main campus at Alamance Community College Monday through Friday.

The Burlington Link Transit system includes drop-off and pick-up services to ACC’s main campus and Dillingham Center. In addition, this public bus system connects students to multiple locations and services across Burlington and Gibsonville. For more information about times, routes, and discount student fares, visit www.linktransit.org.

The Piedmont Authority for Regional Transportation also serves ACC’s main campus and provides connecting routes to Greensboro and Chapel Hill with additional stops in Whitsett, Burlington, Graham, and Mebane. For more information about times, routes, and fares, visit www.partnc.org/route4express.

Academic Support Center

The purpose of the Academic Support Center is to support the mission and goals of the college by providing an open computer lab and tutorial services for individuals and groups. The lab provides access to and assistance with educational software designed to enable both curriculum and continuing education students to meet their course, degree, transfer, or career needs. Professional tutors provide face-to-face and online/virtual tutoring for many subjects during a scheduled appointment or drop-in visit on a first-come, first-served basis. 

Lab Hours: Fall and Spring Semesters

Summer Term

For additional information, contact the Academic Support Center at 336-506-4167.

Writing Center

The purpose of the Writing Center (WC) is to support the mission and goals of the college by providing more opportunities and resources for students to increase their writing skills. The WC professional tutors provide feedback, guidance, and workshops for any part of the writing process. Computer space is available to students as they write and revise while having access to consultants. All students at the college may use the Writing Center. Hours during fall and spring semesters are Monday through Thursday 8:00 a.m. to 5:00 p.m., Friday 8:00 a.m. to 3:00 p.m., closed on Saturday and Sunday. Online virtual tutoring (document submission) and face-to-face sessions are available with an appointment. Hours during the summer term are Monday through Thursday 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to noon. Hours are subject to change due to student needs and budget considerations.

Work-Based Learning (WBL)

Work-Based Learning (WBL) prepares students to become career-ready graduates. The program capitalizes on the intersectionality of curriculum and on-the-job learning. Its portfolio offers soft skills/employability coursework curricula and robust on-the-job training through structured academic internships. For more information see